FAQ

If you can’t find the answer you need here, please don’t hesitate to get in touch.

  • How long do you allow for a picnic?

    Our time allocation for the picnics depends on the occasion. We like to allow more time for our larger groups, for bridal or baby showers so they can have time for games/activities in a beautiful setting for 2 hours.

    Late fees apply, as this will affect other picnic timeframes.

    Extra time

    Wild and Romantic Picnic, Lounging, Proposal and Elopement Picnic $30 per hour

    Picnic Parties, Hen’s Parties and Baby Shower Picnics are $50 per hour.

  • How many people can attend a Picnic Party?

    We are all about being intimate, and being able to be social with everyone. To keep that intimate feel we can comfortably seat up to 24 guests. Obviously, we wouldn’t want to leave anyone out and if you are happy to squeeze in we can go up to 28 guests.

    Larger numbers may require a permit to use one of our location.

  • What happens if it's raining or windy?

    Obviously rain nor wind is ideal for a relaxing picnic. We do recommend having two dates for the picnic or have a back up location indoors like your resort or home. I promise it will still look amazing indoors. This will be at no extra cost unless it is outside of our free delivery zone. If this is not an option we will look into venues to hire. My Secret Picnic does not have an alternative for indoor locations, unless arranged prior. If there is no alternative on the day of the picnic resulting in cancellation, no refund will be given.

    We can reschedule 5 days prior to the picnic for free if the weather is not on our side and subject to availability. There is no refund only postponing the picnic.

  • What happens if we are to cancel our booking?

    Due to the resources required to organise your picnic and the timeframe in which we book out, cancellations will forfeit their deposit. If you need to downsize your picnic this must be made 14 days prior to the picnic date.

    Cancellations notified less than 14 days from the booking date and the full invoice is paid there will be no refund.

  • What areas do you cover and is there a fee?

    Wanaka | no travel fee

    Outside of Wanaka | $1.45 per km

    Queenstown, Cromwell and Arrowtown | $150

    Alexandra | $150

  • Do you deliver the picnic baskets to my resort?

    Yes, we do...all we require is a valid address. If you are here on a day trip we have centrally located pick-up options available. Or we can deliver for $40. Wanaka only

  • Do you set up for bridal parties?

    Our favourite type of party!

    My Secret Picnic caters for all special occasions. We set up and pack down a stunning picnic for all you ladies to sit back and relax.

  • When you set up a picnic how will I know it is ready?

    Together we can pick a time that is suitable, we will text you once the setup is complete. When you are finished, text us and we will pack it away for you.

  • Do you sell vouchers?

    Yes we do.

  • What if Covid-19 makes its return?

    We all know too well how quickly covid appears and we do what we can to make sure everyone feels at ease. Depending on the cancelation due to covid will depend on a refund or reschedule. We are super flexible and can come up with a solution to suit.

  • Can you do a picnic on Roy's Peak?

    How dreamy would this be? Sadly, no. It would take at least 3 trips, and 10 hours to get a picnic to the top. Logically it cannot happen unless the location is drivable.